Catalyst Money (“we”, “our”, or “us”) is committed to protecting the privacy and confidentiality of personal information shared by visitors, customers, and users of our website and services. This Privacy Policy explains how we collect, use, store, process, and protect personal information in connection with our financial services.

By accessing or using our website, you consent to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Depending on the services requested, we may collect the following information:

• Name, address, email address, and mobile number
• Date of birth and gender
• PAN, Aadhaar details, and other KYC-related information
• Bank account and financial information required for service processing
• Income and investment-related information
• Insurance, loan, mutual fund, fixed deposit, and demat account details
• Documents submitted for regulatory compliance and service fulfillment
• Website usage information, IP address, browser type, and device information through cookies and similar technologies

Purpose of Collection and Use

We collect and process personal information for the following purposes:

• Providing financial products and services requested by customers
• Completing Know Your Customer (KYC) and regulatory verification requirements
• Processing insurance, mutual fund, loan, fixed deposit, and demat-related applications
• Maintaining records and servicing customer accounts
• Communicating important updates, service notifications, and transaction-related information
• Responding to customer queries and support requests
• Improving website functionality, customer experience, and service quality
• Conducting internal analysis, audits, and risk management activities
• Complying with applicable legal, regulatory, and statutory requirements

Sharing of Information

Personal information may be shared only when necessary with:

• Insurance companies
• Mutual fund companies and asset management companies
• Banks, NBFCs, and lending institutions
• Registrars and Transfer Agents (RTAs)
• Depository Participants and related financial intermediaries
• Regulatory authorities, government agencies, courts, or law enforcement agencies where required by law
• Authorized service providers engaged for operational support

We do not sell, rent, or trade personal information to third parties for marketing purposes.

Data Security

We maintain reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, misuse, or loss. Access to personal information is restricted to authorized personnel and service providers who require such access for legitimate business purposes. While we strive to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, remember user preferences, and enhance user experience. Users may modify browser settings to decline cookies; however, certain website features may not function properly as a result.

Retention of Information

Personal information will be retained for as long as necessary to provide services, comply with legal and regulatory obligations, resolve disputes, enforce agreements, and maintain business records.

User Rights

Subject to applicable laws and regulations, users may:

• Request access to their personal information
• Request correction or updating of inaccurate information
• Withdraw consent for certain processing activities where legally permissible
• Opt out of promotional and marketing communications
• Request deletion of personal information, subject to regulatory and statutory retention requirements

Requests may be submitted through the contact details provided on this website.

Third-Party Websites

This website may contain links to third-party websites. Catalyst Money is not responsible for the privacy practices, content, or security of such websites. Users are encouraged to review the privacy policies of external websites before sharing personal information.

Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Changes will be posted on this page and will become effective upon publication.

Contact Us

For questions, concerns, or requests relating to this Privacy Policy or the handling of personal information, please contact Catalyst Money through the contact details provided on this website.

By using this website and our services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.